Terms and Conditions

Thank you for visiting the online store offering women’s intimate apparel with the brand name ZIVIRA at https://ziviralifestyles.co.in/ your visit to this website is subject to these Terms and Conditions available here on this website.

  • You must be 18 years or older to use this website. If you are under 18, you may only use this website under the supervision of a parent or guardian.
  • Placing the order, the buyer understands and agrees to all the terms and conditions of the offer or website.
  • Orders will be executed only after realization of the payments.
  • ZIVIRA provides cash on delivery
  • We will take between 3-7 days for shipping of order, subject to stock availability.
  • It will not be possible to cancel once the order is placed.
  • Sizes once confirmed will not be changed.
  • ZIVIRA will not be liable for any credit card fraud. The liability of any Fraudulent Use of the card shall always be on the owner of the card unless proved otherwise.
  • The prices displayed on this website are quoted in Indian Rupee and are valid only in the Territory of Indian Republic. Prices are subject to change at any time and subject to applicable taxes
  • You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the product, use of the product, or access to the product/service
  • You represent and warrant that all details you provide to ZIVIRA for the purpose of ordering or purchasing goods are true, accurate, current and complete in all respects.

 

Use of the Website:

By accessing the ZIVIRA website, you represent and warrant to Zivira , the website owner that you are legally entitled to access the website and to use the information made available via the website.

FAQ

HAVE A QUESTION?

We have the answers

GENERAL ENQUIRY

  • Do I need to create an account on ZIVIRA to place an order? 

Yes, you will need to create an account on the ZIVIRA website to place an order. 

  • What is the benefit of creating an account on ZIVIRA?

Create an account and be the first one to know about the special offers, promotions and new collections on ZIVIRA. You will not need to input the address for the new orders unless there is a change in address. You can also log in and review the order history of all the transactions done on that account. 

 

SHIPPING & ORDER RELATED:-

  1. Can you ship your products to my city?
    We ship our products across India to over 15000+ Pin codes. All our shipments made through reputed courier companies. Since there is a constant addition of pin codes, the exact number might be vary from time to time.
  2. What is the shipping time of my order?
    Generally, shipping time is 8 to 12 business days depending on the shipping address pin code.
  3. How do I track my shipped order?
    Company will SMS you about your order status.
  4. Is there a charge for shipping?
    Yes, shipping is not free for orders across the country.
  5. Can I place the order online and pick up my order from your store?
    No, you cannot, Orders which are placed online will be sent directly to the shipping address mentioned while placing the order.
  6. Is there any minimum order requirement?
    No, we don’t have any requirement for minimum order.
  7. Can I change my shipping address or mobile number once the order has been placed?
    Yes, your shipping address or mobile number can be changed within 6 Hours of placing the order. Please send us an email or call us with your order no details & updated details. Our team will call get back to you.